Last updated: 18/05/2025

This Privacy Policy describes how Solis Prints (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from [Insert Website URL] (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
• Basic contact details: name, address, phone number, email.
• Order information: billing and shipping address, payment confirmation.
• Account information: username, password, and other identifiers.
• Customer support information: messages, feedback, and other communications.

Information We Collect Through Cookies and Similar Technologies
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies. Usage Data may include:
• Device information: IP address, browser type, operating system.
• Usage information: pages viewed, links clicked, time spent on the Site.
• Location information: general geographic location based on IP address.
You can control or limit how we and our partners use cookies and similar technologies by adjusting your browser settings or using cookie preference tools.

Information We Obtain from Third Parties
We may obtain information about you from third parties, such as:
• Payment processors: to process transactions.
• Marketing partners: to provide targeted advertising and promotional communications.
• Social media platforms: if you interact with our pages or content.

How We Use Your Personal Information
We use your personal information for various purposes, including:
• To provide and maintain our Services.
• To process your transactions and fulfill your orders.
• To communicate with you, including sending updates and promotional materials.
• To personalize your experience on our Site.
• To improve our Services, including analyzing usage patterns.
• To comply with legal obligations and enforce our terms and policies.

How We Disclose Personal Information
We may disclose your personal information to:
• Service providers: who assist in operating our Site and providing our Services.
• Business partners: for joint marketing and promotional activities.
• Legal authorities: when required by law or to protect our rights.

Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies.
• Deletion: You can request that we delete your personal information.
• Objection: You can object to certain processing activities.
To exercise any of these rights, please contact us at [Insert Contact Email].

Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Solis Prints

help@solisprints.co.uk